RESUME OF
IEng,MIET,FTC,DipProjMan,ITIL
Certified Project Manager and Information Communication Consultant
Professional Registered Engineer
Internet Marketer and SEO specialist
Mavim Rules Process Management Consultant
ITIL Foundation Certificate in IT Service Management
Certified Web Pages Developer, SEO – WordPress, HTML
Better Business institute Licensee
Member of Business Box
Auckland, New Zealand
+64 9 424 8658
SUMMARY
- A solid all round consultant with excellent Technical , Business, interpersonal and Management skills
- Possess strong leadership and Management skills together with practical hands on experience
- A Project professional with many years of implementing complex IT ,Telecommunications and business projects
- Demonstrated ability in managing, implementing and troubleshooting sophisticated projects in dynamic, rapidly changing environments from pre sales through to final delivery
- Experienced with consulting and delivering enterprise wide call center solutions from defining the initial customer relationship strategy (CRM) through to design and implementation
- Experienced with delivering large scale turnkey projects in retail markets
- Experienced Small Business consultant and marketing strategist
- Experienced Disaster recovery planning specialist
- Trained to configure and map Mavim Rules process management software to business structures. Experienced with Prince2, PMP, ITOOLS, PMO, SDLC and SunGard comprehensive business recovery
- Former contact center and customer relationship management consultant, product marketing manager and business development manager with familiarity with RFP and bid management
EXPERIENCE
April 2006 – Present
HiSpeed.ltd
Title: Independent contractor/Process management software consultant
Assists clients with implementation of any project that requires structure, planning, leadership, organization, control. Teach classes, prepare project plans, debug complex business models. Develop project plans with MS Project. Design custom reports. Prepare budgets and forecasts. Design and prototype models, test, train and define support procedures. Presales tender response support.Clients include Telecommunications , Health, Retail and small business enterprises.
Clients include:
Agile, Telstraclear,Waikato District Health Board
Oct 2003 – April 2006 Multi-Connect
Title: Project Manager.
Led multiple Projects including supervision of technical resources and software development teams. Assumed, direct accountability for cash flow and management of project costs. Chaired project meetings & provided the technical project lead. Provided pre sales business analysis project scoping, solution engineering & presentations. Led Project initiation, Project planning and resource estimations, Produced detailed requirements and functional Specifications, Project Charter Preparation, Business Case Preparation, change management, Implementation Management, Resource management, risk management, issue management.
Feb 1981 – Oct 2003 Siemens Information and Communication Networks
Title: Product marketing /Project Manager
Business development within call centre solutions group – to establish & develop the installed base.
Provided turnkey product management & pre sales support for Aspect contact centre solutions .
Product management of mobile office solutions, introducing and driving new products to market .
IBM project management solutions, delivered complex Integration projects (data base -middleware to front desk).
Project management of the Intelligent network solution for Telkom South Africa.
Turnkey Project manager – Makro retail warehouse stores – infrastructure development and point of sale deployment.
Service delivery management of Nixdorf Computer products using SLA and break/fix models.
Business continuity planning consulting for large Insurance companies
Feb 1971 – Feb 1981 - Early career foundational roles
Sperry Univac -IT Engineer operating systems, hardware and applications support
Plessey – Telecommunications Technician – switching, radio and line transmission installations
British Telecom - Telecommunication Apprentice – skilled in all aspects of Telecommunications Engineering
TEACHING
Taught Project Management and Business analysis at Siemens.
Currently provides small business training & coaching
WRITING
Wrote and published: Project management made Easy, Numerous Articles published online. Expert author Ezine Articles
EDUCATION
Project Management Diploma and PMP certification
City and Guilds of London Full Technological Certificate T5 (Degree Equivalent)
National Certificate: Small Business Management
Business Management MINI-MBA
ITIL Foundation Certificate: Foundation Certificate in IT service management
National Certificate – Internet and Web Pages
Certificate in Fibre optical communication
PROFESSIONAL AFFILIATIONS
MIET Member of the Institution of Engineering Technology (IEE) – UK
I Eng Member of Engineering Council UK
PMI Project Management Professional
Better Business Institute – Licensee
Business Box – Gold Star standard of business excellence -Founder member
VOCATIONAL TRAINING
Mavim Rules– Business Process Management tools
ProMap – Business Analysis tool
SAP- Admin
CRM: Clarify, Remedy, Goldmine, Microsoft CRM
Shoretel, 3CX, NEC-SV8100, CISCO, Aspect Callcenter, Siemens HiPath, Concerto
Project management -Prince2, PMP, ITOOLS, PMO, SDLC
Informix data base management
Environmental management
Avaya – Administrator-System administrator
Avaya – Configuration-VOIP and system configuration
Nixdorf – Quattro system specialist/Hardware, operating system. Data communications
Nixdorf – UNIX shell/Operating system
Nixdorf – Targon 31 maintenance-Hardware / op system
Nixdorf – Targon system administration/System administrators
Nixdorf – PC training course -Hardware/DOS/Windows
Siemens Nixdorf – Comfo desk -Electronic desktop
Siemens Nixdorf – Unix User -UNIX user skills course
UNISA- Business Economics
Microsoft Excel -Spreadsheet user course
Microsoft Word – Word processing user course
Microsoft Power point -Presentation skills / media course
Microsoft Access-Data base development/user course
Microsoft Project management tools
Novell – Networking Topologies and Networking
Novell – Inter-Networking-Topologies and Inter-Networking
Grinaker data systems-Network Topology / product training
SPIN-Sales skills, Millar Heimann Strategic selling and large account management
AIC-Risk management / Disaster recovery planning, Whitehead Morris-Business Continuity Planning
Sungard – Comprehensive Business Recovery suite (CBR)
IBM – MITP Project management of total projects
ISO 9000 -ISO 9000 quality management certification. Tom Peters- Quality is Free
IBM – U.K.-MDP, TCS, Target management Early Cloud
IBM -Lotus notes
IBM – MITP advanced Project management of total projects
Telecommunications & Information Technology Engineering
COMPUTER SKILLS
Expert with Microsoft suite Excel, Word, Project, Powerpoint, Visio, Windows XP
Mavim Rules- process management software
Sungard Disaster Recovery Planning software including Analyst, Manager, and Contributor.
Demonstrated ability with WordPress , SQL, HTML – have developed numerous websites
Demonstrated ability to analyse software components and solving issues
<Download Latest CV Here>
Contact:
Adrian Skipper
HiSpeed.Ltd
Auckland, New Zealand
064 -9-424-8658 (Land Line)
064 - 012 025 21380 (Mobile)
AdrianSkipper (Skype)
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